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The Frequently Asked Questions are broken down into the categories below. Please click a category to go right to that section, or scroll down through the entire list.
Administrative Wage Garnishment (back to top)
| Q. How can I get out of administrative wage garnishment? |
A. - Pay the account in full.
- Apply for a Federal Consolidation Loan.
- Request a hearing if you feel that the administrative wage garnishment is not warranted.
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| Q. This is not a court-ordered garnishment, is this legal? |
| A. We are collecting on these loans as an agent of the U.S. Department of Education. We are required to perform administrative wage garnishment as a part of our collection efforts. Public Law gives us the authorization. |
| Q. What should I do about the Notice Prior to Wage Withholding I just received? |
A. - Contact the MDHE to establish satisfactory repayment arrangements.
- Request a hearing or exemption by the deadline.
- Nothing and the MDHE will contact your employer. If a payment is not received by the time your employer is contacted, the administrative wage garnishment may not be stopped until the account is paid in full.
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| Q. Why did my employer get an Order of Withholding from Earnings, I made my payments? |
| A. If a borrower makes a payment to suspend administrative wage garnishment, a payment must be received every thirty days to continue to suspend the process. A borrower cannot make a double payment in one month and then skip the next month. |
Default (back to top)
| Q. What are my options now that I am in default? |
A. - Pay the account in full to American Student Assistance or the collection agency.
- Establish monthly payment arrangements with the entity assigned to the account.
If you want to return to school, you must make six consecutive monthly payments and write a letter to the MDHE requesting a financial aid eligibility letter to be sent to you. This is called reinstatement. Upon making at least 12 consecutive monthly payments, you may be eligible for the Missouri Loan Rehabilitation Program. Upon making three consecutive monthly payments, the MDHE will release accounts for consolidation. Borrowers must continue to make payments until the consolidation is complete. Also, the MDHE assesses 18.5 percent in collection costs on defaulted loans released for consolidation, FFEL Program or Direct. - Choose not to make payments and face possible tax offset, wage garnishment, assignment to a collection agency, assignment to the U.S. Department of Education, and up to a 25 percent assessment in collection costs.
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| Q. Why did my loan go into default, I sent a deferment/forbearance form to my lender? |
| A. If you choose not to make payments and apply for a deferment or forbearance, it is your responsibility to ensure the lender receives the complete documentation in a timely manner. You should keep a copy of all forms submitted and keep checking with the lender to ensure they receive the documentation and place the deferment or forbearance on the account. When a payment is not made by the due date, the account is delinquent. When the delinquency reaches 270 days, the account is in default status and the lender may file a default claim with your guaranty agency - the MDHE. If the MDHE pays the default claim to the lender they begin collection activities. |
| Q. Why is there a collection agency on my account? |
| A. As a guaranty agency, the MDHE is required to make a diligent attempt to contact the borrower through phone calls and letters to collect on a defaulted student loan. For these functions, the MDHE assigns accounts to collection agencies to collect on the student loans held by the MDHE. |
| Q. Will my taxes be taken? |
| A. If your account meets specific selection criteria, the MDHE has legal authority to intercept borrowers' federal and Missouri tax refunds and apply those refunds to a defaulted loan held by the MDHE. |
Enrollment (back to top)
| Q. How many students attend proprietary/private career schools in Missouri? |
| A. For calendar year 2006, current data indicate a total headcount enrollment of 75,448 at schools certified to operate by the MDHE. |
| Q. How many students attend public four-year institutions in Missouri? |
| A. In fall 2006, 132,204 students attended public four-year institutions. |
| Q. How many students attend public two-year institutions in Missouri? |
| A. In fall 2006, 86,063 students attended public two-year institutions. |
| Q. How many students attended independent institutions in Missouri? |
| A. In fall 2006, 121,485 students attended independent institutions. |
| Q. How many students attending public four-year institutions took the CBHE-recommended high school core curriculum? |
A. 2006 - 92% 2005 - 91% 2004 - 92% 2003 - 93% 2002 - 93% |
General Information (back to top)
| Q. How many degrees were conferred by public and independent institutions in 2005-2006? |
A. 10,205 associate degrees 33,407 bachelor's degrees 16,134 master's degrees 2,448 professional/doctorate degrees |
| Q. How many high school students took AP exams? |
A. 2006 - 11,501 2005 - 10,467 2004 - 9,549 2003 - 8,847 2002 - 8,189 |
| Q. How many independent colleges and universities are in Missouri? |
| Q. How many proprietary/private career schools are in Missouri? |
| Q. How many public four-year colleges and universities are in Missouri? |
| Q. How many public two-year institutions are there in Missouri? |
| Q. How much were the total appropriations for higher education during recent fiscal years (FY)? |
A. FY 2006 - $1,046,222,834 FY 2005 - $1,049,119,532 FY 2004 - $1,027,981,603 FY 2003 - $1,096,527,206 FY 2002 - $1,154,276,922 |
| Q. Is the MDHE the same as MOHELA? |
| A. No, the MDHE is the state-designated guaranty agency. MOHELA is the state-designated secondary market. |
| A. College is education that you can get after you graduate from high school. College prepares you for working in a certain field or area. You can go to a two- or four-year institution or a career school. Your choices really are endless! |
| Q. What is financial aid? |
| A. Financial aid is money to help you pay for college. Financial aid is either given to you as a gift (scholarships) or loaned to you (student loans) so you have to pay it back. |
| A. The Free Application for Federal Student Aid (FAFSA) is a federal form that everyone must fill out if he/she wants to be considered for federal student assistance. Student financial assistance awards in Missouri are also based on information supplied on the FAFSA. |
| Q. What is the graduation rate for public colleges and universities? |
A. The three-year rate for 2003 freshmen at public two-year institutions was 22%. The six-year rate for 2000 freshmen at public four-year institutions was 62%. |
| Q. When and where can I get a copy of the FAFSA? |
| A. FAFSAs are typically available in December. FAFSAs cannot be submitted until after January 1 of the calendar year in which you want to apply for financial aid. You are encouraged to fill out the FAFAS online at www.fafsa.ed.gov. |
| Q. When should I apply for college? |
| A. Typically, students must apply for college in the winter or early spring of their senior year of high school. Note: To receive email reminders about steps to take to prepare for college, sign-up here. |
| Q. Where do I get a Financial Aid Transcript for a school I attended that has closed? |
| A. You may send a written request to the Financial Aid Transcript Federal Request Information Center, P.O. Box 4129, Iowa City, IA 52244. |
| Q. Where should I go to college? |
A. That is entirely up to you! You can go to a two- or four-year institution or a career school. Your choices really are endless! Some things you might want to consider when choosing the right school for you:- Does it offer a program in the area of study that you want to pursue?
- Do you want to go to school close to home or away?
- What type of financial aid package is available from the school?
- Plan a visit to the school to get a tour and see if you like it. Remember to ask questions!
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| Q. Who should go to college? |
| A. Anyone who wants to! College gives many people a chance to achieve their goals and everyone should have an opportunity to attend if they want to. |
| Q. Why am I considered a dependent student if I have lived on my own for more than a year? |
A. Per federal regulations, the criteria for independent students are:- 24-years-old by December 31 of the award year
- Orphan or ward of the court
- Veteran of the Armed Forces
- Legal dependents other than a spouse
- Graduate or professional student
- Married student
NOTE: U.S. Department of Education policy on dependency overrides has become significantly more stringent. It is no longer permissible to classify an otherwise dependent student independent based solely on the fact that the student supports him or herself. |
| Q. Why should I go to college? |
| A. In today's world, more and more jobs are requiring at least some college education. And, research shows that the more education you have, the more money you will likely make. |
Grants/Scholarships (back to top)
| Q. Can grants and scholarships be renewed? |
| A. Renewing a grant or scholarship depends on the type of grant or scholarship. Bright Flight - Yes. The student must receive the scholarship award as a full time student at an approved Missouri institution at least one semester per academic year to maintain eligibility. If a student goes out-of-state to school for one year or discontinues full time enrollment at a Missouri institution for reasons other than deferments, the eligibility is lost. The scholarship is renewable for up to 10 semesters or until the student has obtained their first undergraduate degree. The award is $1,000 per semester. Marguerite Ross Barnett - Yes. The student must reapply each year by submitting a completed application by April 1. Renewal students will receive a renewal application. Public Service Officer Survivor Grant - Yes. The student must reapply each year. Vietnam Veteran's Survivor Grant - Yes. The student must reapply each year. |
| Q. How can I find scholarships? |
| A. Many institutions, private companies, foundations, and non-profit organizations offer scholarships. Search for scholarships online and contact your high school counselor or the financial aid office where you think you may want to attend school to find out what scholarships are available that you may qualify for. |
| Q. How can I transfer my Bright Flight scholarship to another school? |
| A. The student notifies the MDHE and a letter is generated to the student and to the new school notifying them of this change. |
| Q. How do I get a deferment on my Bright Flight eligibility? |
| A. The student should submit a letter and documentation of deferment request to the MDHE for review. The MDHE will then send back a letter and deferment form. |
| Q. How much in state student financial assistance was awarded and to how many students in fiscal year 2005? |
| A. In fiscal year 2005, $40,366,787 in state student financial assistance was awarded to 25,034 students |
| Q. What grants and scholarships are available through the MDHE and how do I apply? |
| A. Missouri Higher Education Academic "Bright Flight" Scholarship Program For high school seniors who achieve a score in the top 3 percent on the ACT or SAT. Students must achieve this score by the June assessment date of their senior year in high school and enroll as a first-time student in college. There is no paper application to complete. Assessment records for Missouri residents are transmitted to the MDHE after each National Assessment Test date. Students are sent an approval letter. High schools and higher education institutions are also notified of approved students. Marguerite Ross Barnett Memorial Scholarship Program For part-time college students attending at least half time but less than full time and working (and compensated for) at least 20 hours a week. Students must also have financial need to receive the award. Applications can be obtained from college financial aid offices or the MDHE. The application deadline is April 1. Applicants must also complete the FAFSA form by the April 1 deadline. Public Service Officer or Employee's Child Survivor Grant Program For dependent children and spouses of public safety officers or employees of the Missouri Department of Transportation who were killed or permanently disabled in the line of duty. Applications are available from the MDHE. Vietnam Veteran's Survivor Grant Program For children and spouses of Vietnam veterans whose death were attributed or caused by exposure to toxic chemicals during the Vietnam conflict. Applications are available from the MDHE. |
| Q. What is a scholarship? |
| A. A scholarship is a gift of money for an individual to apply toward a college education. Scholarships do not have to be paid back. |
| Q. When are the applications available for the Marguerite Ross Barnett scholarship? |
| A. The MDHE recommends students contact their financial aid office or the MDHE in early spring. The preferred deadline is April 1. Students can continue to submit applications after the deadline. These late applications will be awarded on an availability-only basis. |
MODEL (back to top)
| Q. How can I find out about software upgrades? |
| A. The MDHE sends messages on our e-distribution list when software upgrades occur to MODEL. Also, the MODEL Direct User Guide is updated each time a software upgrade occurs. To subscribe to the e-distribution list, please click here. |
| Q. How can I view a student's loan history from another institution? |
| A. MODEL does not have functionality for a school to view a student's loan history from another institution. In order to view this information, an authorized user at your school will need to access the National Student Loan Data System. |
| Q. How can my school get a Claims Paid Report for Schools? |
| A. This report, available since September 1, 2006, provides schools with information about default, bankruptcy, disability, false certification, closed school, ineligible borrower, or death claims that have been paid for student borrowers in attendance at their school. This report is a subscription report that schools may begin receiving by subscribing within MODEL Direct or by contacting the MDHE. |
| Q. How do ATOM disbursements work in the MODEL system? |
| A. There are many disbursement options available. Schools may select which day (or days) of the week that they would like to receive disbursements, and disbursements are reported in real-time. |
| Q. How do I cancel a loan in MODEL? |
| A. Loans can be cancelled by clicking the "Monetary Adjustments" icon for the appropriated loan and following the screens. For more detailed instructions, please visit the MODEL Direct User Guide. |
| Q. How do I obtain a User ID and password for MODEL Direct? |
| A. Please contact your client service representative, the MDHE Call Center at ASA at (800) 824-4893, or the MDHE staff at (800) 473-6757. |
| Q. How does MODEL Direct process guarantees? |
| A. Real-time guarantees can be processed using CommonLine 4 files or by submitting individual certifications through MODEL Direct, the web client. |
| Q. If a student?s name changes because of marriage or divorce, and/or Social Security Number and date-of-birth information are incorrect, how do I process the changes in MODEL? |
| A. MODEL Direct does not currently allow for name, date-of-birth, or Social Security Number changes to be performed. In order to make these changes, please call the MDHE Call Center in Boston at (800) 824-4893, or the MDHE Information Center in Jefferson City at (800) 473-6757.
It is the consensus of MDHE that, for Social Security Number, name, and date-of-birth changes on MDHE-guaranteed loans, the MDHE will not require documentation from the school or lender in all cases before making the change on our system. ASA and MDHE staff will not routinely refuse a school or lender?s identification change request until we are in receipt of documentation that supports the change. MDHE requires schools and lenders to obtain and retain that documentation, and make it available to the MDHE or ASA upon request, as needed, and on a case-by-case basis. |
| Q. What does "profile-driven" mean? |
| A. Within the MODEL system, clients establish a unique profile that guides how transactions will be processed and how information will be managed. This tailors the products of the MODEL system to best meet client needs. |
| Q. What does "real-time" mean? |
| A. Within the MODEL system, real-time refers to information processing where an output product is available nearly simultaneously with a corresponding data input. |
| Q. What is the MODEL system? |
| A. The MODEL system is a flexible system for managing and sharing information about studentloans. The MODEL system offers several components to allow guarantors, lenders, and schools to exchange and manage student loan data in real-time.
The MODEL system is a profile-driven system that allows clients to choose how their loans will be processed and which reports or products they would like to receive. The MODEL system maintains information in one databse, thus improving the accuracy and organization of borrower information. |
| Q. What output can I generate using the MODEL system? |
| A. By clicking on the "Reports" tab you can view output options available through the "Subscriptions" and the "Custom Reports" tabs. Output to which your institution has subscribed is available on the "Subscriptions Reports" tab. |
| Q. Who can I contact for training and support for a MODEL product? |
| A. The MODEL system is a Microsoft Windows-based product, which makes use more intuitive and decreases the amount of training needed to operate the system.
Support for the MODEL system is provided by ASA at (800) 824-4893.
Training in the use of the MODEL system is provided by MDHE client service representatives. Your client service representative can be contacted through the MDHE at (800) 473-6757 or by calling your representative directly. If you do not know who your MDHE client representative is, click here.
The MDHE can make many changes to client profiles without the need to update or change software.
The MODEL system is compliant with financial aid industry standards, such as CAM and CommonLine.
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| Q. Why does MODEL Direct time me out? |
| A. For security and system performance reasons, the MODEL Direct system terminates a user's session after about 20 minutes of inactivity. |
| Q. Will I ever be able to move between fields without having to hit the tab key? |
| A. Given that all fields do not have a fixed width, ASA has programmed MODEL Direct to require that the tab key be selected to move between fields. Utilizing this procedure, the user does not have to guess which fields would require tabbing and which fields would not require tabbing given the width of the field. |
Repayment (back to top)
| Q. How are my payments applied to my account? |
| A. The MDHE posts payments effective the date of receipt by whatever entity receives the payment (i.e., collection agency, attorney, American Student Assistance, Internal Revenue Service, and Missouri Department of Revenue). Account balances can consist of principal, accrued interest, and collection costs. If collection costs are assessed on the account, 20 percent of the payment (i.e., the commission rate) is first applied to collection costs. The remainder of the payment is then applied to accrued interest and then to the principal balance. If there are multiple claims, the payments are prorated to the individual claims although the account is considered one account. |
| Q. How can I consolidate my loans? |
| A. Contact current holders of the loans to determine if they do consolidation loans and request application information. |
| Q. How do I get a deferment or forbearance form? |
| Q. How do I get my loan discharged because I attended a school that closed while I was there? |
| A. If the loan is not in default, the borrower should request the closed school discharge application from the lender. If the loan is in default, the MDHE can mail the borrower the discharge application. The MDHE reviews all closed school discharge requests. In order to qualify, the student must have been in attendance within 90 days of the school's closure and must not have been able to transfer to another school or complete the program of study. Lack of job placement or subsequent training is not reason for discharge. |
| Q. What is the AmeriCorps program? |
A. It is a federal program in which participants can get vouchers to pay existing loans or pay future educational expenses. For more information, call: National number: (800) 942-2677 Attorney General?s office: (573) 751-4727 |
| Q. Who can answer my questions about a forbearance form? |
| A. Questions about forbearances should be directed to the borrower's lender. Each lender may have its own forbearance form. |
Student Loans (back to top)
| Q. Can I transfer my loan to another school? |
| A. No. A student must request a new loan from the financial aid office at the new school. The new school's financial aid staff will recalculate the student's loan eligibility, which may be reduced by the amount of loan funds already received for attendance at the prior school. The student should contact his or her lender to ensure any undelivered loan proceeds intended for attendance at the prior school are canceled. |
| Q. How do I choose a lender? |
| A. The Missouri DHE Student Loan Program has an eligible lender list. If the lender is pre-approved, the borrower does not need to contact the lender directly before completing the application. |
| Q. How is Federal Stafford Loan eligibility determined? |
A. Subsidized Financial need = cost of attendance - expected family contribution - expected financial assistanceThis figure cannot be more than the base Stafford grade level maximum for an undergraduate student, or for a graduate student, cannot be more than $8500. Unsubsidized Remaining financial need = cost of attendance - expected financial assistance (including subsidized) |
| Q. How many students had loans guaranteed by the Missouri Department of Higher Education in fiscal year 2005? |
| A. 178,180 students had loans guaranteed by the MDHE in fiscal year 2005. |
| Q. How much in student loan volume was guaranteed by the Missouri Department of Higher Education in fiscal year 2005? |
| A. Approximately $925 million in student loans were guaranteed by the MDHE in fiscal year 2005. |
| Q. How much loan money can I borrow? |
| A. Dependent undergraduate students: Subsidized/unsubsidized combined annual maximum* is:
| First year | $2,625 | | Second year | $3,500 | | Third and remaining years | $5,500 |
Independent undergraduate students: Base subsidized/unsubsidized combined annual maximum* is:
| First year | $2,625 | | Second year | $3,500 | | Third and remaining years | $5,500 |
Additional unsubsidized: | First year | $4,000 | | Second year | $4,000 | | Third and remaining years | $5,000 |
*For undergraduate students attending a final period of study that is less than an academic year in length, or for students attending a program that is less than an academic year in length, a lower, prorated maximum loan limit may apply. Graduate students (all graduate students are independent): | Subsidized/unsubsidized combined annual maximum: | $18,500 | | Subsidized annual maximum: | $8,500 |
NOTE: Certain health professions students may qualify for increased annual loan limits. These students should contact their financial aid office to determine if the program in which they are enrolled qualifies. |
| Q. What happens to the interest that accrues on my loan while I am in school? |
| A. If you are a subsidized Stafford Loan borrower, the U.S. Department of Education pays the interest that accrues on your loan while you are in school on at least a half time basis and during grace or authorized deferment periods. If you are an unsubsidized Stafford Loan borrower, the U.S. Department of Education does not pay interest that accrues while you are in school. If you want to pay the interest as it accrues, you should note on the federal Master Promissory Note. Otherwise, the lender will capitalize the unpaid accrued interest. For more information about the maximum frequency with which a lender may capitalize, you should contact your lender. |
| Q. What is a guaranty agency? |
| A. The Missouri Department of Higher Education Student Loan Program is a guaranty agency that basically insures student loans for private lenders. On behalf of the U.S. Department of Education, the MDHE guarantees lenders that when they make a student loan they will receive payment on the loan, whether by the borrower, or claim payment by the MDHE. If a borrower dies, becomes totally and permanently disabled, files certain types of bankruptcy, defaults, etc. the MDHE will purchase the loan from the lender. |
| Q. What is a student loan? |
A. A student loan is money you borrow to pay for your college education. Student loans must be repaid, even if you:- are not satisfied with the quality of your education,
- do not complete your program of study, or
- are not able to obtain employment after you graduate.
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| Q. What is Electronic Funds Transfer (EFT)? |
| A. The lender may use EFT with your school instead of sending a paper check. By signing a Master Promissory Note, a borrower authorizes the electronic transfer of loan funds from the lender to the school, and automatic delivery of those funds to the student?s account at the school. If a student or parent borrower does not want funds disbursed electronically or to see if your lender participates in EFT, the borrower should contact the school or the lender. NOTE: This is a little different from wiring funds because wires are received instantly and EFT is received within 24 hours. |
| Q. What is my balance and who do I pay? |
| A. To determine the holder of your student loan visit our loan locator. Once you know who your loan holder is, contact them to determine your balance and how to submit payments. |
| Q. What is the difference between subsidized and unsubsidized? |
| A. Subsidized Stafford Loans are need-based and the interest is paid by the U.S. Department of Education while the student is in school, in the grace period, and in authorized deferment periods. Unsubsidized Stafford Loans are not need-based. The interest payment is always the borrower's responsibility. A borrower can choose to pay interest that accrues while the borrower is in school, in grace, in deferment or other times when payments are not otherwise expected can be paid, or the unpaid accrued interest will be capitalized, i.e., added to the outstanding principal amount of the loan. |
| Q. What is the Federal PLUS Loan? |
| A. The Federal PLUS loan is for parents of undergraduate, dependent students. The parent may borrow up to the cost of attendance less any financial aid the student is expected to receive. A credit check is performed on the parent before a PLUS loan is guaranteed. |
| Q. What is the loan application process? |
| A. The borrower must complete the borrower section of the common application or the Master Promissory Note and return the completed form either to the school's financial aid office or the lender, according to instructions provided by the school or lender. After the school determines the borrower?s eligibility and certifies the loan, the school may submit to the lender by paper or submit the application electronically to the MDHE for guarantee. |
| Q. Where did the loan balance come from on my Notice of Loan Guarantee and Disclosure Statement? |
| A. The Missouri DHE Student Loan Program system adds the total loan amounts guaranteed under your Social Security number. If you have made prepayments on your loans, those amounts were not necessarily reported to the Missouri DHE Student Loan Program. Contact your lender for your outstanding balance. The balance only contains loans guaranteed by the Missouri DHE Student Loan Program. |
| Q. Why did my school request two disbursements on my loan? |
| A. Federal regulations require schools to schedule at least two loan disbursements, and require lenders to adhere to the school's requested disbursement schedule. A lender can disburse a loan in a single installment only if both of the school's requested disbursement dates are in the past. |
Academic Transcripts (back to top)
| Q. May a school withhold an academic transcript requested by a student who has defaulted on a FFEL Program loan? |
| A. A school may withhold an official academic transcript, but must provide an unofficial copy if refusing to do so would prevent the student from exercising the right, under the Family Education Rights and Privacy Act (FERPA), to inspect and review his or her educational records. Source: Federal Student Aid Handbook, Institutional Eligibility and Participation, p. 2-278 |
Award Year Cross-Over (back to top)
| Q. A student was considered a dependent student for the 2003-2004 award year and an independent student for the 2004-2005 award year. Can the school process a loan for the student as an independent student based on the 2004-2005 Institutional Student Information Record (ISIR) data if the loan period crosses over award years? |
| A. Yes. Schools may choose which year's ISIR data to use for certifying a loan when the loan period crosses award years. The school is not required to use the same year's ISIR data for every student, but should have a consistent policy for choosing which data to use. The only exception is for Federal Pell Grant awards. If six months or more of the Federal Pell Grant award period falls in one award year, the school must use the data from that award year's ISIR. |
Choice of Lender (back to top)
| Q. May a school restrict a borrower's choice of lender to only those on the school's preferred lender list, only those who participate in the school's electronic application processes, or only those whose application processing software is compatible with the school's software? |
| A. No. Federal law requires that the Master Promissory Note approved by the USDE provide a Federal Stafford or PLUS Loan borrower with the opportunity to indicate his or her choice of a lender. FFEL Program regulations that govern a guarantor's program agreement with the USDE require the MDHE to ensure that a borrower has the opportunity to indicate his or her preferred lender, if he or she has one, on the promissory note or other electronic documentation submitted for guarantee. As a convenience, many schools give their borrowers a list of lenders who have commonly have made student loans at that school. However, the borrower has the right to choose his or her preferred lender, even if that lender is not one that the school has previously used, or the lender is not on the school's preferred lender list. Source: 34 CFR 682.401(b)(5)(i) and Section 432(m)(1)(B)(ii) of the Higher Education Act (HEA) of 1965, as amended. |
Consortium/Contractual Agreements (back to top)
| Q. What is the difference between a consortium agreement and a contractual agreement between schools? |
| A. A consortium agreement exists between schools (both eligible to award federal financial aid to students), permitting a student to take unlimited courses at one school and have those courses count toward a degree or certificate that the "home" school awards. A contractual agreement is between schools (one that is eligible to award federal financial aid to its students and one that is not), permitting a student to take a limited number of courses at the ineligible school and have those courses count toward a degree or certificate awarded by the eligible "home" school. Source: Federal Student Aid Handbook, Volume 2-School Eligibility and Operations, Chapter 7. |
Consumer Information (back to top)
| Q. Federal regulations require schools to notify currently enrolled students about the availability of certain student consumer information. Must schools notify non-traditional students at a school's branch campuses and extension locations as well as traditional students enrolled at the main campus? |
| A. Yes. Federal regulations do not exempt non-traditional students at branch campuses or extension locations from the definition of a currently enrolled student. Source: 34 CFR 668.41(a). |
| Q. Schools must annually provide a campus security report [34 CFR 668.46(b)]. For the purpose of this report, does the definition of "campus" include branch campuses and extension locations that may be leased by the school? |
| A. Yes. Schools must meet the campus security report requirements individually for each separate campus. With regard to extension locations, schools must meet the campus security report requirements for other buildings that are included in the following definition of non-campus buildings and property: "any building or property (other than a branch campus) owned or controlled by the school, that is not within the same reasonable contiguous area, is used in direct support of or in relation to the school's educational purpose, and is frequently used by the students." Source: 34 CFR 668.46(a); Federal Student Aid Handbook, Volume 2-School Eligibility and Operations, p. 2-123. |
Cost of Attendance (back to top)
| Q. Are schools required to recalculate the cost of attendance used to certify a FFEL Program loan when a student's enrollment status changes from full time to at least half time, or when the student changes his or her choice of programs? |
| A. For FFEL (and Direct) Program Loans, the school is not required to recalculate the cost of attendance when a student's enrollment or program changes after the loan is certified, provided the student's enrollment does not drop below half time. (Different requirements may apply to other Title IV programs.) A school may choose to monitor a student's enrollment and adjust the cost of attendance and FFEL Program funds accordingly. A school that chooses this option should document this practice in its policies and apply the policy consistently. Source: Dear Colleague Letter (DCL) GEN-90-33, dated September 1990, Q/A #73. |
Counseling (back to top)
| Q. Can a student use the Personal Identification Number (PIN) that the USDE issues to electronically sign or correct a FAFSA, to access his or her federal student loan records in the NSLDS? |
| A. Yes. Source: Federal Student Aid Handbook, Application and Verification Guide, p. AVG-4. |
| Q. Do the MDHE Entrance and Exit counseling booklets provide the borrower with an explanation of the information contained in the NSLDS and contact information for the NSLDS? |
| Q. Does Mapping Your Future's online entrance counseling include sample ranges of indebtedness that a student may use to estimate a monthly repayment amount using Mapping Your Future's loan calculator? |
| A. Yes. In the same section as its repayment calculator, Mapping Your Future's Federal Stafford online entrance counseling program includes the following national average student loan indebtedness information as reflected in the National Student Financial Aid Administrator's 1999-2000 National Postsecondary Student Aid Study: Average cumulative federal loan amount borrowed in 1999-2000 by undergraduate students: - Four-Year Public Institutions: $16,708
- Four-Year Private Institutions: $20,151
- Two-Year Public Institutions: $7,914
- Two-Year Private Institutions: $10,146
- Private for-profit (proprietary): $24,400
Average cumulative federal loan amount borrowed in 1999-2000 by graduate students: - Master's Degree Public Institutions: $16,951
- Master's Degree Private Institutions: $24,406
- Doctoral Degree Public Institutions: $26,909
- Doctoral Degree Private Institutions: $42,889
- First Professional Degree Public Institutions: $49,845
- First Professional Degree Private Institutions: $65,294
Like the MDHE, Mapping Your Future recommends that schools provide students with average indebtedness information for Federal Stafford Loan borrowers at that particular school, or the average indebtedness for borrowers who have completed the student's program of study at the school. This information provides borrowers with a more realistic picture of what their actual, future indebtedness may be. |
| Q. Does the MDHE provide a video containing current FFEL Program information that schools can use as an entrance or exit counseling tool? |
| A. No. The MDHE has not produced or distributed an entrance or exit counseling video in several years. The MDHE strongly recommends that schools discontinue using any video the MDHE previously distributed because FFEL Program information, provided in the previous video, may no longer be valid due to significant, subsequent regulatory and other FFEL Program changes. |
| Q. Does the MDHE's Understanding Your Student Loan Entrance Counseling booklet include information about sample monthly repayment amounts based on a range of indebtedness that is compliant with a new regulatory requirement that was effective July 1, 2003? |
| A. Yes. On pages 21 and 22 of the MDHE's Entrance Counseling booklet, there are charts that include minimum monthly repayment amounts, interest charges, and minimum salary requirements for a range of indebtedness from $5,000 to $138,500 under a 10-year repayment plan, and for a range of indebtedness from $30,000 to $138,500 under a 25-year repayment plan. However, the MDHE strongly recommends that schools provide information for their students at the time of entrance counseling that includes the average indebtedness of Federal Stafford Loan borrowers at that particular school or borrowers who have completed the student's particular program of study at the school. |
| Q. FFEL Program regulations in 34 CFR 682.604(f)(1) and (g)(1) state that an individual with Title IV expertise must be "reasonably available" shortly after entrance or exit counseling sessions to answer the student's questions. How soon must a school make someone available to answer the student's questions in order to comply with the expectation that such a person be "reasonably available" shortly after the student completes an online counseling session? |
| A. The MDHE believes that it is reasonable to expect that a school make someone with Title IV expertise available to receive and acknowledge a student's questions during the next business day after a student completes an online counseling session. If the student's question requires research, the MDHE believes it is reasonable to expect that the student should receive an initial acknowledgement that his or her question was received and an answer to the question at a later date, after the responding party has an opportunity to thoroughly research the student's question. |
| Q. FFEL Program regulations in 34 CFR 682.604(f)(4) and (g)(4) state that a school must maintain documentation of its compliance with entrance and exit counseling requirements for each student borrower. Must this documentation be maintained in the student's financial aid file? |
| A. A school may place paper documentation in a student's financial aid file to demonstrate that it complied with entrance and exit counseling requirements for that student. However, a school may also choose other recording (e.g., electronic) or filing methods, provided that the method allows easy retrieval of documentation that substantiates compliance with counseling requirements in response to an auditor or program reviewer's inquiry about a specific student. |
| Q. FFEL Program regulations in 34 CFR 682.604(g)(1) require a school to ensure that exit counseling is provided through either interactive electronic means or by mailing written counseling materials to the student borrower at the borrower's last known address within 30 days after learning that the student borrower has withdrawn without notifying the institution or failed to complete a scheduled exit counseling session. Is an institution that mails exit counseling materials to such a student borrower required to send them via certified mail or other means that require a return receipt? For a student who withdraws without notice or fails to attend a scheduled exit counseling session, when does the 30-day time frame for providing exit counseling materials begin? |
| A. A school that chooses to mail exit counseling materials to a student that either withdraws without notice or fails to attend a scheduled exit counseling session is not required to send those materials via certified mail or return receipt requested. The 30-day time frame for providing exit counseling materials to a student who withdraws without notice or fails to attend a scheduled exit counseling session begins on the day that a) the financial aid office is notified by the admissions, business, or registrar's office that the student failed to register, withdrew without notice, or dropped to less than half time enrollment, or b) the financial aid office learns that the student missed his or her scheduled exit counseling session. |
| Q. FFEL Program regulations require schools to conduct entrance counseling with all first-time Federal Stafford Loan borrowers. May a school have a written policy that requires all of its Federal Stafford Loan borrowers to complete entrance counseling, regardless of whether the students are first-time borrowers? |
A. Yes. Some schools have adopted such policies as default prevention strategies. For example, a school may have a written policy requiring entrance counseling for all students who borrow a Federal Stafford Loan for the first time at that school, regardless of whether the student previously received a Stafford Loan from either the FFEL Program or Direct Loan Program, or a Federal SLS loan. Another example may be a school's written policy requiring Federal Stafford Loan borrowers to participate in entrance counseling at the beginning of each enrollment period for which a loan is certified. A school that has such a policy must ensure that the policy is- in writing,
- disseminated to students,
- clear in defining consequences for failure to complete the required entrance counseling, and
- specific about any exceptions to consequences for failure to complete the required entrance counseling.
Source: USDE private guidance. |
| Q. For students that withdraw from school without notification, does the school fulfill its exit counseling requirements by mailing the student a postcard referring him or her to an electronic counseling website such as Mapping Your Future? |
A. No. If a student borrower withdraws from school without notification, the school must ensure that one of the following is accomplished:- The school must obtain confirmation that the student has completed online loan counseling. A notice simply referring a student to a counseling website is not sufficient.
- The school must mail exit counseling material to the borrower at his or her last known address.
- In all cases when a school chooses to use online loan counseling, the school must take reasonable steps to ensure that the student participates in and completes the counseling. Regardless of the method employed to facilitate entrance or exit counseling, schools also must maintain records showing compliance for each student borrower.
Source: Federal Student Aid Handbook, Volume 8-Direct Loan and FFEL Programs, p. 8-54; 34 CFR 682.604(g)(3) and (4). |
| Q. Regulations that were effective July 1, 2003, included a new exit counseling disclosure requirement - information about the availability of Title IV loan data in the National Student Loan Data System (NSLDS). What information about the NSLDS must schools provide in order to be compliant with the new rule? |
| A. In the preamble to the Federal Register dated November 1, 2002, the USDE states that borrowers must be informed so that they can access the NSLDS to review information about all of their Title IV loans. The USDE declined to be prescriptive, but suggested providing the NSLDS website address www.nslds.ed.gov and the USDE's toll-free telephone number [(800) 4-FED-AID]. |
| Q. What is the minimum record retention period for a school's documentation of compliance with entrance or exit counseling requirements for a particular student loan borrower? |
| A. The minimum retention period is the same as for other records related to a FFEL Program borrower's eligibility and participation - three years from the end of the award year in which the student last attended the school. Source: Federal Student Aid Handbook, Volume 2-School Eligibility and Operations, p. 2-164. |
Credit Balances (back to top)
| Q. A school applies a Federal Pell Grant payment to a student's account after a disbursement of Federal PLUS Loan funds. May the school pay the credit balance to the Federal PLUS Loan parent borrower, or must it be paid to the student? |
| A. If a credit balance remains after a Federal Pell Grant payment is credited to the student's account, the balance must be returned to the student unless the student provides written authorization for the school to hold the credit balance. If a school cannot locate a student to whom an FSA credit balance must be paid (i.e., the school has exhausted all possible avenues to find the student), the school must return the credit balance to the USDE, or in the case of a FFEL Program loan, to the loan's holder. In this case, the school will have to determine which FSA funds created the credit balance before it can return funds to the FSA programs. The USDE does not specify how a school must determine which funds create an FSA credit balance. However, when possible, the USDE encourages schools to return FSA funds to loan programs first to reduce the likelihood of default. Source: Federal Student Aid Handbook, Volume 3-Pell Grants, p. 3-75 & 3-76, and Volume 2-Institutional Eligibility and Participation, p. 2-98. |
| Q. If a student or parent borrower has not provided the school with written authorization to hold a credit balance, what is the maximum time frame for payment of a FSA credit balance to the student or parent borrower? |
| A. A school must pay a FSA credit balance to the student or parent borrower as soon as possible but no later than the time periods listed below: |
| Q. If Federal PLUS Loan funds create a FSA credit balance, may the funds be paid to the student instead of the parent borrower? |
| A. Generally, if Federal PLUS Loan funds create a FSA credit balance, that amount must be paid to the parent borrower. However, a school may obtain written authorization from the parent borrower to pay the credit balance over to the student. Source: Federal Student Aid Handbook, Volume 2-Institutional Eligibility and Participation, p. 2-97; USDE private guidance. |
| Q. In what cases are schools permitted to hold an FSA credit balance for a student or parent borrower? |
| A. A school is permitted to hold an FSA credit balance only when it obtains voluntary, written authorization from the student or parent borrower. Source: 34 CFR 668.165(b)(1)(iii) and (b)(2)(i). |
| Q. What is a Federal Student Aid (FSA) credit balance? |
| A. An FSA credit balance occurs when the amount of Title IV funds that the school delivers to a student's account exceeds the school's allowable institutional charges. Source: Federal Student Aid Handbook, Volume 2-Institutional Eligibility and Participation, p. 2-96. |
| Q. When a student or parent borrower has provided the school with written authorization to hold a FSA credit balance, is there a maximum time frame in which the school must pay any remaining funds to the borrower, despite the borrower's authorization? |
| A. Yes. The school must pay any remaining loan funds to the student or parent borrower by the end of the loan period. The school must pay any other remaining Title IV funds by the end of the last payment period in the award year for which they were awarded. Note: If a student or parent borrower cancels his or her authorization for the school to hold an FSA credit balance, the school must pay the remaining funds directly to the student or parent borrower as soon as possible but no later than 14 days after the school receives the cancellation notice. Source: 34 CFR 668.165(b)(4)(iii) and (b)(5)(iii). |
Death (back to top)
| Q. A school is informed that a student has died during a payment period. The school establishes a withdrawal date for the student and performs a return of Title IV funds calculation which shows that the student earned more Title IV aid than was disbursed. May the school make a post-withdrawal disbursement of available Title IV funds to the deceased student's account to pay outstanding institutional charges? |
| A. No. No post-withdrawal disbursement of Title IV funds may be made to the student's account at the school, or to the estate of a student who has died. Source: Federal Student Aid Handbook, Volume 2-Institutional Eligibility and Participation, p. 2-141. |
| Q. On September 9, a school delivers the first disbursement of a Federal Stafford Loan and the first disbursement of a Federal PLUS Loan (both of which the school received by electronic funds transfer) to the student's account at the school. On September 17, the school learns that the parent Federal PLUS Loan borrower died on September 1. The student for whom the Federal PLUS Loan was made remains enrolled on at least a half time basis. May the school retain the Federal PLUS Loan disbursement that was delivered before it learned that the parent borrower died? |
| A. No, the school may not retain the Federal PLUS Loan disbursement. Note: In this scenario, the parent borrower died before the date that the school delivered Federal PLUS Loan funds to the student's account. The MDHE has received private guidance from the USDE stating that Title IV loan funds may neither be disbursed nor delivered after the borrower dies. All loan funds that were disbursed or delivered after the date of a borrower's death must be returned, even though the party that disbursed or delivered the funds did not learn of the borrower's death until after the disbursement or delivery occurred. The school must also cancel the second disbursement of the Federal PLUS Loan. At the same time the school returns the first Federal PLUS Loan disbursement to the lender, the MDHE strongly encourages the school to provide the lender with the reason for the return, and any information it has about the date and location of the parent borrower's death. |
| Q. On September 9, a school delivers the first disbursement of a Federal Stafford Loan and the first disbursement of a Federal PLUS Loan (both of which the school received by electronic funds transfer) to the student's account at the school. On September 17, the school learns that the parent Federal PLUS Loan borrower died on September 16. May the school retain the Federal PLUS Loan disbursement that was delivered before the parent borrower died? |
| A. Yes, the school may retain the first Federal PLUS Loan disbursement. Note: In this scenario, the parent borrower's died after the date that the school delivered Federal PLUS Loan funds to the student's account. The school must cancel any subsequent disbursement(s) of the Federal PLUS Loan. At the same time it cancels any subsequent disbursement(s), the school is strongly encouraged to provide the lender with the reason for the cancellation, and any information in its possession about the date and location of the parent borrower's death. The lender will use this information to obtain death documentation required for filing a claim for reimbursement from the MDHE. |
Dependency Status (back to top)
| Q. How is dependency status affected when a student has a child during the academic year? |
| A. A student with a dependent child is considered an independent student, provided the student provides at least half of the child's support. A student can include an unborn child as a dependent on the FAFSA if that child will be born before or during the award year and the student and/or the student's spouse will provide more than half of the child's support from the projected date of the child's date of birth to the end of the award year. A student must update his or her dependency status if it changes at any time during the award year (unless the change is due to a change in marital status). If the school has not yet certified a Federal Stafford Loan for the student, the school may submit the updated information to the Central Processing System for reprocessing and use the recalculated Expected Family Contribution (EFC) to certify the loan. If the school already has certified a Federal Stafford Loan, the school can use the updated status and recalculated EFC to request additional loan funds if the student qualifies. Source: Federal Student Aid Handbook, Application and Verification Guide, p. AVG-26, AVG-30, and AVG-99. |
| Q. When a student completed the FAFSA in May, the student was single. However, in June, the student married. The intended loan period is July through June of the following year. Is the student required to correct his or her marital status as reported on the FAFSA? |
| A. No. Updates are not permitted to dependency status as the result of a change in marital status. Source: Federal Student Aid Handbook, Application and Verification Guide, p. AVG-59; 34 CFR 668.55 (a)(3). |
Dual Enrollment (back to top)
| Q. A student is simultaneously enrolled at least half time in an eligible program at two Title IV eligible schools. The student requests a Federal Stafford Loan from both schools for the same period of enrollment. May both schools certify a Federal Stafford Loan for the student? |
| A. Yes, provided the total amount of Federal Stafford Loan funds certified by both schools for the period of enrollment does not exceed the student's maximum annual loan limit appropriate for his or her grade level at each school. However, please note the following important points: - The second school to certify a loan for the student must eliminate living costs from the cost of attendance, because those costs were already were accounted for in the loan certified by the first school.
- The second school to certify a loan for the student must also count the loan at the first school as estimated financial assistance.
If the school that certifies the second loan for the student does not find out about the first loan until after certification, the combined amount certified by both schools may exceed the applicable, annual maximum loan limit. In that case, the school that certified the second loan must adjust the student's loan amount to eliminate the excess. If the second school is unable to eliminate the overage, the school must report the excess amount to the loan's holder. The holder will demand payment from the student, who may pay the excess ineligible amount in full or establish arrangements satisfactory to the holder to repay that amount over a longer period. The student is ineligible to receive additional Title IV assistance until the school can determine that the student either paid the excess in full or made arrangements for payments that are satisfactory to the loan holder. But the school must not certify another loan that exceeds the applicable annual loan limit.Sources: Federal Student Aid Handbook, Volume 8-Direct Loan and FFEL Programs, p. 8-18; Integrated Common Manual, subsection 6.11.D. |
Eligibility After Default (back to top)
| Q. Can a school deny a student's eligibility to borrow a Federal Stafford Loan based solely on the fact that his or her parent has defaulted on a Federal PLUS Loan? |
| A. No. A parent's ineligibility to borrow a Federal PLUS Loan does not affect the student's eligibility for a Federal Stafford Loan or any other type of Title IV federal student financial assistance. Source: Federal Student Aid Handbook, Volume 8, Chapter 2, p. 8-13. |
| Q. What must a Federal Student Aid applicant do in order to regain Title IV eligibility if he or she defaulted on a FFEL Program loan that was subsequently written off partially or in full? |
| A. The applicant must reaffirm the written off FFEL Program loan before he or she regains eligibility to receive additional Federal Student Aid. Reaffirmation is the borrower's legally binding acknowledgement of a loan that has been totally or partially written off and agreement to the reinstatement of his or her repayment obligation on the loan. The borrower must contact the holder of the loan that was written off in order to initiate the reaffirmation process. Before certifying additional Title IV aid for such an individual, the school should request that the applicant provide the school with documentation from the loan's holder that confirms the reaffirmation. Source: Federal Student Aid Handbook, Volume 1 - Student Eligibility, p. 1-49 and 1-51; Integrated Common Manual section 5.3. |
Enrollment Status (back to top)
| Q. When are schools required to recalculate the cost of attendance used to certify a FFEL Program loan when a student's enrollment status changes from full time to at least half time? |
| A. For FFEL Program (and Direct Program) loans, the school is not required to recalculate the cost of attendance when a student's enrollment changes after the loan is certified, provided the student's enrollment does not drop below half time. (Different requirements may apply to other Title IV programs.) A school may choose to monitor a student's enrollment, adjust the cost of attendance, and recalculate FFEL Program loan eligibility accordingly. A school that chooses this option should document this practice in its policies and apply the policy consistently. Source: Dear Colleague Letter GEN-90-33, dated September 1990, Q/A #73. |
Expected Family Contribution (back to top)
| Q. What are the acceptable methods for determining a student's Expected Family Contribution (EFC) when a school is calculating the student's Federal Stafford Loan eligibility for a summer enrollment period separately from the academic year? |
| A. (1) A school may always use the alternate, prorated EFC figure from the student's output document (e.g., the Institutional Student Information Record) that corresponds to the number of months in the summer enrollment period. (2) Through the National Association of Student Financial Aid Administrators, the USDE disseminated two acceptable, optional approaches that a school may use to avoid "double counting" the student's contribution when summer aid is packaged separately from the regular academic year. A school may opt to use either approach as a standard packaging policy for both dependent and independent students. Details on these options, including examples of their use, are in the EFC for summer enrollment periods information. |
Grade Level (back to top)
| Q. A dependent student is enrolled at grade level one for the fall and spring semesters at a school that considers summer a trailer and uses a scheduled academic year to determine annual loan limits for all of its students. For the fall and spring semesters, the student received a $2,000 Federal Stafford Loan. The student advances to grade level two at the end of the spring semester, enrolls for the summer term and requests another loan. What is the student's maximum Federal Stafford Loan eligibility for the summer term? |
| A. Because the school considers the summer semester a trailer and uses a scheduled academic year to determine annual loan limits for all of its students, the student is eligible for the difference between the loan amount already received and the grade level two annual loan limit ($3,500 - $2,000 = $1,500) for the summer term. At the beginning of the fall term, the student is eligible to receive another academic year loan of up to the maximum annual loan limit for grade level two ($3,500). |
Graduate Students (back to top)
| Q. A student is enrolled in a five-year program that allows the student to receive a master's degree upon program completion. For the first three years of the program, the school classifies the student as an undergraduate and the student is enrolled in undergraduate coursework. Beginning with the fourth year of the program, the school classifies the student as a graduate student and the student is enrolled in graduate level coursework. Beginning with the fourth year of the program, is the student eligible for a maximum annual loan limit at the graduate level? |
A. Yes. Beginning with the fourth year of this combined undergraduate/graduate program, the student gains eligibility for the graduate level maximum annual loan limit of $18,500, of which no more than $8,500 can be subsidized Federal Stafford Loan funds. This student must meet the following regulatory criteria for a graduate/professional student:- Enrollment in a program that is above the baccalaureate level or leads to a first professional degree.
- Completion of the equivalent of at least three academic years of full time study at an institution of higher education.
The student cannot receive undergraduate aid as an undergraduate student for the same period of enrollment. In the five-year, combined undergraduate/graduate program described above, the student must complete the first three years of the program before reaching graduate/professional status for purposes of determining his or her appropriate maximum annual loan limit. Source: Federal Student Aid Handbook, Volume 8, Direct Loan and FFEL Programs, p. 8-24 and 8-25. |
| Q. Can a student receive Federal Stafford Loan funds at the graduate annual loan limit levels if the student is simultaneously taking graduate and undergraduate coursework? |
A. In some cases, yes, a student may receive up to the graduate annual loan limit while simultaneously enrolled in graduate and undergraduate coursework, provided the student meets all of the following criteria:- At least half time enrollment in coursework (either graduate or undergraduate) that can be applied to graduate program requirements.
- Admission into the graduate program.
- Completion of the equivalent of at least 3 academic years of full time study at an institution of higher education.
Source: Federal Student Aid Handbook, Volume 8-Direct Loan and FFEL Programs, p. 8-24 and 8-25 |
Home Schooling (back to top)
| Q. Does a student who receives a secondary education in a Missouri home school qualify for Title IV assistance if the student is under Missouri's compulsory school attendance age (16)? |
| A. Yes. Additionally, a school's admission of such students as regular students does not jeopardize the school's eligibility to participate in the Title IV programs. While the Higher Education Amendments of 1998 provided for the eligibility of a home schooled student to receive federal student financial assistance, Congress did not provide a parallel provision for home schooled students in the statutes that define institutional eligibility. Therefore, the USDE first announced in a private guidance letter issued to the Home School Legal Defense Association in April 2002 that it will consider a home schooled student to be beyond the age of compulsory attendance if the state where the school is located would not consider that student truant by virtue of the fact that the student completed a home schooling program. Missouri is such a state; students who attend home schooling programs in Missouri are exempt from Missouri's compulsory school attendance laws. Source: Federal Student Aid Handbook, Volume 1-Student Eligibility, p. 1-4 and Volume 2-School Eligibility and Operations, p. 2-6; private guidance letter from USDE to Home School Legal Defense Association dated April 19, 2002. |
| Q. Does a student who receives secondary education in a Missouri home school qualify for Title IV assistance? |
| A. Yes. Students who receive a secondary education in Missouri home school settings qualify for Title IV assistance by virtue of their exemption from Missouri's truancy laws. Missouri does not provide a credential for secondary home school completion, which is the alternative means of establishing Title IV eligibility. Source: 34 CFR 668.32(e)(4)(ii). |
| Q. May a home schooled student self-certify completion of a secondary education in a home school? |
| A. Yes. The USDE has clarified that a home schooled student may self-certify completion of a home schooled secondary education, just as a high school graduate may self-certify receipt of a diploma. Home schooled students need not obtain a state certification of home school completion unless the law of the state in which they completed their home schooling requires a state-approved certificate of home school completion. Because the current FAFSA does not provide a field for self-certification of home school completion, the USDE expects schools to accept self-certifications in application documents, in a letter, or in another appropriate document. Source: Preamble to the Federal Register dated July 16, 1999, p. 38505; Private guidance letter from the USDE to the Home School Legal Defense Association dated April 19, 2002 |
Information Sharing (back to top)
| Q. Must a school obtain a signed authorization for the release of information from a student (or if applicable student's parent,) before a school may report the student's enrollment information to a lender, guarantor, the National Student Clearinghouse, or the USDE? |
| A. No, a separate, signed authorization for the release of information is not required in order for a school to fulfill its responsibilities to provide student enrollment information to parties associated with the student's federal student loans. By signing the common Application and Promissory Note for Federal PLUS Loan, the Federal PLUS Loan Application and Master Promissory Note, or the Federal Stafford Loan Master Promissory Note, a student or parent borrower authorizes the release of information pertinent to his or her loans by and among the borrower's schools, lenders, guarantors, the USDE, and their agents. All schools participating in the Federal Student Aid loan programs must have some arrangement to report student enrollment data to the National Student Loan Data System through a roster file (formerly called the Student Status Confirmation Report). Schools may choose to facilitate this required reporting by selecting a servicer, such as the National Student Clearinghouse. Schools must also continue to respond to requests for student (and parent) borrower information, including enrollment status and enrollment history, from guaranty agencies, lenders, and loan servicers. Source: Federal Student Aid Handbook, Volume 8-Direct Loan and FFEL Programs, p. 8-67; 34 CFR §682.610(c), 34 CFR §668.24(f)(4). |
Late Disbursement and Delivery (back to top)
| Q. A school receives a borrower's request for a Federal Stafford or PLUS Loan late in the period of enrollment for which the loan is intended. The school certifies the loan before the intended loan period end date, but transmits the certification to the MDHE for guarantee after the loan period end date. The student successfully completed the period of enrollment for which the loan is intended, thereby qualifying to receive the first and all subsequent disbursements of the loan as a late delivery. Will the Missouri Department of Higher Education Student Loan Program guarantee the loan? |
| A. Yes, provided the MDHE receives the certification within 120 days after the loan period end date, the school's loan certification will be automatically guaranteed. A school that has obtained express permission from the USDE to make a late disbursement of a FFEL Program loan more than 120 days after the loan period end date should notify the MDHE's senior associate for technology prior to submitting the loan certification so that the school's certification guarantees successfully. |
| Q. A student requested a Federal Stafford Loan and completed a FAFSA late in the enrollment period for which the loan is intended. The school certified a loan for the student based on an unofficial Expected Family Contribution (EFC) before the end of the enrollment period. However, the school did not receive a Student Aid Report (SAR) or Institutional Student Information Record (ISIR) with an official EFC until after the enrollment period end date. May the school deliver Federal Stafford Loan funds to this student as a late disbursement? |
| A. No. The school must receive a SAR or ISIR containing an official EFC calculated by the Central Processor before the date the student became ineligible - in this case, prior to the end of the enrollment period for which the loan is intended. Source: 34 CFR 668.164(g)(2)(i). |
| Q. A student requested a Federal Stafford Loan late in the first semester of a two-semester enrollment period. The school certified the loan on December 27, after the first semester's end date on December 19, based on the student's stated intention to return for the second semester. On January 15, two days after the second semester began, the financial aid office was notified that the student failed to begin attendance in the second semester. The student did successfully complete the first semester in the enrollment period for which the loan was certified. Is this student eligible to receive the Federal Stafford Loan's first disbursement? |
| A. No, even though the student successfully completed the first semester in the period of enrollment for which this loan was certified, the student is not eligible to receive a late delivery of the Federal Stafford Loan's first disbursement. A student qualifies to receive (or in the case of a Federal PLUS Loan, receive the benefit of) a late delivery of Federal Stafford or Federal PLUS Loan funds only if the school certifies the loan before the date the student became ineligible. Because this student failed to return for the second semester, the school must establish a withdrawal date that is the last day of the first semester. Because the school certified the loan after the student's withdrawal date, the student does not qualify to receive a late delivery of the first disbursement of his Federal Stafford Loan. Since the student did not complete the period of enrollment for which the loan is intended, the school must also cancel the loan's second disbursement. Source: 34 CFR 668.167(g)(2)(ii)(A); NSLDS Enrollment Reporting Guide, p. 117. |
Loan Limits (back to top)
| Q. Are Federal PLUS Loans subject to an annual borrowing limit? |
A. Federal PLUS Loans are not subject to an annual borrowing limit like Federal Stafford Loans. However, a school must not certify a PLUS Loan in an amount that exceeds the lesser of the following:- The student's cost of attendance, minus other financial assistance the school expects the student to receive.
- The parent borrower's requested amount.
Source: 34 CFR 682.204(h); 34 CFR 682.206(c)(2). |
| Q. Must annual loan limits be prorated for a Federal PLUS Loan or for a professional and graduate student who borrows a Federal Stafford Loan? |
| A. No. Prorated annual loan limits are required only for Federal Stafford Loans certified for undergraduate borrowers who are enrolled in a program of less than an academic year in length or enrolled in the final period of study that is less than an academic year. Source: Federal Student Aid Handbook, Volume 8-Direct Loan and FFEL Programs, p. 8-26 through 8-29. |
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